Terms and Conditions

These Terms of Use, including any policies, rules and other terms that are expressly incorporated herein by reference (collectively, these “Terms”), set forth a legally binding agreement between you (“you” or “your”) and REM Pilates, LLC (“REM,” “we,” “us,” or “our”). These Terms govern your use of our website located at https://www.rempilates.com (the “Site”), and any content, information, products or services made available on or through the Site (collectively, the “Services”). Please read these Terms carefully before using the Site or any of the Services.

Use of Our Services

To use our Services, you must be at least 18 years old or have parental consent if you are under 18. By using our Services, you represent and warrant that you meet this eligibility requirement.

Account Registration

To book classes, make purchases, and access certain features, you may need to create an account. You agree to provide accurate and complete information and to keep this information up to date. You are responsible for maintaining the security of your account and for all activities that occur under it.

Class Reservations

Reservations are required for classes and can be made through our website or app. Classes are available on a first-come, first-served basis, and availability may vary.

Payments and Fees

Pricing and Promotions

Our class prices, membership fees, and promotional offers are displayed on our website and may be subject to change. Special offers may be available for a limited time and may have specific terms.

Payment Terms

Payment for classes, memberships, and packages is due at the time of purchase. We accept major credit cards and other payment methods as listed on our website. By providing payment information, you authorize us to charge the applicable fees.

Refunds and Cancellations

All sales are final, and we do not offer refunds except in certain cases as required by law or stated in our policies. If you need to cancel a class, please do so at least 12 hours before the scheduled start time to avoid a late cancellation fee. No-shows and late cancellations may result in forfeited sessions or fees.

Studio Policies

Health and Safety

Your safety and well-being are our top priorities. By participating in our classes, you acknowledge that physical activity, including Pilates, involves inherent risks. It is your responsibility to consult with a healthcare professional before starting any new exercise program.

Waiver of Liability

By attending our classes or using our Services, you agree to assume all risks associated with physical activity and release REM Pilates, its owners, employees, and instructors from any liability for injury, illness, or other damages that may occur.

Facility Rules

Please follow our studio rules, including maintaining proper hygiene, respecting others, and treating our equipment with care. Failure to adhere to studio policies may result in removal from the premises or suspension of privileges.

Intellectual Property

All content on our website, including text, images, videos, logos, and other materials, is the property of REM Pilates or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or modify any content without our prior written consent.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

Third-Party Links and Services

Our website and Services may contain links to third-party websites or services that we do not own or control. We are not responsible for the content, privacy practices, or terms of use of third-party websites. Accessing third-party links is at your own risk, and you should review their terms and policies before using their services.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, policies, or legal requirements. Any changes will be posted on our website, and the effective date will be updated. Your continued use of our Services after any changes to these Terms constitutes your acceptance of the updated Terms.

Disclaimer of Warranties

Our Services are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of our Services. To the maximum extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, REM Pilates, its owners, employees, and instructors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our Services. This limitation of liability applies regardless of the form of action, whether in contract, tort, or otherwise.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the state of Texas, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or our Services shall be resolved through binding arbitration in Dallas, Texas, in accordance with the rules of the American Arbitration Association. By agreeing to arbitration, you waive your right to a jury trial or to participate in a class action.

Contact Us

If you have any questions about these Terms, please contact us at: (214) 830-1385.